Federal regulators took new steps on Thursday to slash the cost of calls in prison, which they said can run as high as $14 a minute.

The move by the Federal Communications Commission was described as a “huge step forward” by one reform group and denounced as “wrong-headed” by a phone service provider that vowed to lead an industry challenge.

The FCC’s decision eliminates or limits fees commonly tacked on by providers. It also caps the maximum cost of a 15-minute in-state or local call at $1.65 and lowers the per-minute rate.

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